FAQ
Frequently asked questions
Straight answers about how accessibility certification really works.
Questions and answers
- Is there an “official” WCAG or ADA certification?
- No single authority issues a universally court-recognised accessibility certificate. What reputable providers (including us) issue is an independent statement of conformance and an Accessibility Conformance Report (ACR/VPAT) attesting that your product meets a stated WCAG level on a given date. That documentation is what regulators, procurement teams, and courts actually look for.
- What standard do you certify against?
- By default we audit against WCAG 2.2 Level AA, which also covers the technical requirements most commonly referenced by the ADA, Section 508, and the European Accessibility Act. We can target Level A or AAA, or specific criteria, on request.
- How long does certification take?
- A typical audit takes one to three weeks depending on scope. Total time to certification then depends on how quickly remediation is completed — we re-validate as soon as fixes land.
- Does an audit guarantee I won't be sued?
- Nothing can guarantee that. But a documented, good-faith conformance effort with a current ACR materially reduces legal risk and demonstrates due diligence — and, more importantly, makes your product usable by more people.
- Can you both audit and fix our site?
- Yes. We can hand findings to your team with guidance, pair with your engineers, or remediate directly — whatever fits your workflow.
- How accurate is the free self-check?
- It's an automated preview that catches common, machine-detectable issues — roughly 30–40% of WCAG. It's a useful starting point, not a certification. A full audit includes the manual and assistive-technology testing that automated tools can't perform.